Shipping policy

Shipping Policy

Thank you for shopping with SDG 3D. Please review our shipping policy before placing an order.


Product Availability

  • All products currently available in our shop are in stock

  • In the future, any made-to-order or custom items will be clearly marked on the product page

  • Processing times may vary based on item type and order volume


Order Processing Time

  • Orders are typically processed within 1–3 business days

  • Processing time includes preparation, packaging, and order handling

  • Processing time does not include shipping or delivery time


Shipping Timeframes

  • Shipping typically takes 3–10 business days, depending on destination and carrier

  • Delivery times are carrier estimates only and are not guaranteed

  • SDG 3D is not responsible for delivery delays caused by carriers, weather, customs, or other circumstances beyond our control


Shipping Methods & Carriers

  • Shipping methods and rates are calculated at checkout

  • Carrier selection is at our discretion unless otherwise stated

  • Tracking information will be provided when available


Address Accuracy

  • Customers are responsible for providing accurate shipping information

  • Orders shipped to an incorrect address provided at checkout are not eligible for refund or replacement

  • Additional shipping fees may apply if an order must be resent


Lost, Stolen, or Delayed Packages

  • SDG 3D is not responsible for packages marked as delivered by the carrier

  • We are not responsible for lost or stolen packages after delivery confirmation

  • We will assist with carrier inquiries when possible


Shipping Fees

  • Shipping fees are non-refundable

  • Refused or unclaimed shipments may not be ineligible for refund


Policy Acceptance

By placing an order with SDG 3D, you agree to this Shipping Policy.


Contact Information

For shipping-related questions, please contact us through our Contact page.
If necessary, you may also email:
📧 thomas.sdg3d@gmail.com